Support
Email hello@ortechhq.com. A person reads every message.
- Which bands work?
- Supported bands are listed in Signals under Me → Device. Apple Watch works through Apple Health.
- Can I try it without a band?
- Yes. Choose Explore on the first screen to load demo data.
- My band won't connect.
- Keep it charged and close to your iPhone, check Bluetooth is on and allowed for Signals in iOS Settings, and close other apps connected to the band. Then try again from Me → Device.
- Where is my data?
- On your iPhone. If you turn on backup, also in your own iCloud. See Privacy.
- How do I move to a new iPhone?
- Turn on iCloud backup in Signals settings, then sign in to the same Apple Account on the new iPhone and open Signals.
- How do I share with friends?
- Open Groups, create a group and show the QR code. Remove someone or leave anytime.
- How do I delete everything?
- Delete the app, then remove Signals data in iOS Settings → your name → iCloud → Storage.
- Is Signals medical advice?
- No. It is not a medical device.